• 2022 The Content + UX Community: This Must Be The Place
    What does it mean to be in community? This has been on my mind constantly over the past few years as I’ve focused on community building in various spaces in my life. One of those spaces is Content + UX, probably the largest and most visible group for content and content-adjacent professionals in the field...There are no easy or obvious answers. But I tackled some of them — and others — with Greg Dunlap, host of the thoughtful and ever-nourishing podcast, This Must Be The Place...
  • 2018 Content Strategy for Nonprofits: An Interview
    Non-profits often stumble their way through content strategy. The tendency in the sector is to conflate content strategy with content marketing, which way too often focuses on the transactional at the expense of the experiential.